Irony: The portal for letting student loans know you’re poor requires an up-to-date computer

I’m trying to do my yearly renewal where I let the student loans people know that I can't afford to pay the things. My computer is 11 years old. It only runs really old versions of browsers. Only one browser can connect to studentloans.gov (the others bring up security errors). Only one will connect to the irs.gov. They are two different browsers. The site requires you to log into the IRS page directly from the student loans page. When I copy the long IRS URL into the browser that does open IRS pages, it says I am only allowed to access that page directly from studentloans.gov. Argh!