Swagbucks said they credited me for the Capital One offer, except they didn't

UPDATE 11/25/19: I made a support request on the Swagbucks website with a screenshot of the BBB complaint stating I was to receive 5000 SB. They did credit me. Finally. So all in all I will say that making a BBB complaint works when SB fails to credit for offers. 

Remember that time when I applied for a credit card via Swagbucks, was given a card with 0% interest and a huge limit, my credit score went down because of it, and Swagbucks refused to credit me?

I mentioned this on Reddit, and a nice redditor by the name of u/Elite49 told me that Swagbucks actually cares about their Better Business Bureau rating and will respond to complaints. It turns out this is largely correct, as Swagbucks/Prodege LLC did in fact respond to my complaint and told me I had been credited the 5000SB.

Except they didn't actually credit me. I responded to the BBB complaint and said I was never credited. More than a week later, I've heard nothing back. Now I'm going full circle (or I'm running in circles -- not sure which) and have made a Swagbucks complaint stating that they claimed on the BBB website that they would credit me. We'll see.